Shipping Policy
All products marked as "In Stock" is in local stock in our shop. We very rarely have back order products. If you are looking for quantities greater than what we indicated as in stock, please call us or whatsapp us.
Once your payment has been successfully processed, your order is dispatched from Johannesburg, South Africa. We work with Fastway Couriers, The Courier Guy, and local pick-up options depending on your selection.
Courier Guys R135
Fastway Couriers R105
*Foam board carries additonal shipping charges calculated at checkout*
Order Processing
- We typically start processing most orders on the same day.
- All parcels are securely packed to ensure safe delivery.
Estimated Delivery Times
- City centres: 1–3 working days
- Outlying areas: 2–5 working days
Special Promotions
Spend R2500 or more and receive free shipping.
Order Pickup
Local customers may request collection. Please contact us via WhatsApp to coordinate a convenient pickup time.
Tracking & Support
Once shipped, you’ll receive tracking information. If there are issues with your delivery, our support team will assist in liaising with the courier.
Responsibility for Goods
Once shipped, you’ll receive a tracking number to follow your parcel door-to-door. We partner with trusted couriers for safe, reliable delivery. If an issue arises, we’ll work with the courier to resolve it.”
Contact Us
If you have any questions regarding these Delivery Terms, please contact us:
- 📍 8 FlyInn Estate, Elandsfontein AH, Johannesburg, Gauteng, 1510, South Africa
- 📞 WhatsApp: 069 691 1976
- 📧 Email: support@theflitelab.co.za
- 🌐 Website: www.theflitelab.co.za